Skip to main content

Peloton Suspends Treadmill Sales, Deliveries Amid Spread Of Coronavirus

A person uses the Peloton Tread treadmill.

LAS VEGAS, NV - JANUARY 11: A detail shot shows the running deck of a Peloton Tread treadmill during CES 2018 at the Las Vegas Convention Center on January 11, 2018 in Las Vegas, Nevada. The USD 3,995 workout machine is expected to be available later this year and features a 32-inch touch screen that connects users to instructors giving live or on-demand fitness classes. CES, the world's largest annual consumer technology trade show, runs through January 12 and features about 3,900 exhibitors showing off their latest products and services to more than 170,000 attendees. (Photo by Ethan Miller/Getty Images)

The spread of COVID-19, the novel coronavirus, has had a major impact on our entire world already. It was just a week ago that most sports shut down. Now other industries are being heavily impacted as cities call for heavy social distancing, including the extremely popular workout company Peloton.

The company produces high-end in-home pieces of workout equipment. The most famous is probably the Peloton Bike. Those are now being delivered to doors already assembled, and delivered to doorsteps. Because of the company's policies, which currently call for minimal contact between employee and customers, setup is being done outside of homes and apartments.

Unfortunately, there is no such solution for another major Peloton product, the Tread treadmill. The company has determined that there is no reasonable way to assemble them without breaching social distancing. Therefore, orders are now being canceled and refunded.

All orders made before March 18, this past Wednesday, will not go through. Peloton says it will notify customers when it is ready to start shipping Treads again. Given the continued growth of the virus stateside, it is anyone's guess as to when that will be.

"Given the size and weight of the Tread, we are unable to offer the same service and as a result, we are temporarily pausing Tread sales and deliveries," Peloton posted on its community blog. "After 3/18, we will cancel any Tread deliveries and issue a full refund on the original form of payment in the next 7-10 business days. If you financed your Tread, your Affirm balance will be credited in full and any payment methods you provided to them will not be billed."

The company has already closed its in-person studios to help prevent further spread. It has also extended its free 30-day trial of its digital membership to 90 days to help people workout from home during periods of social distancing and quarantine.

Hopefully everyone takes necessary, proactive measures to protect themselves and others from spreading the virus further, and we can all get back to more normal life soon.

[Peloton]